Implementing Service Level Objectives: A Practical Guide to SLIs, SLOs, and Error Budgets
(By Alex Hidalgo)
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| Author | Alex Hidalgo |
Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you'll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization.
Define SLIs that meaningfully measure the reliability of a service from a user's perspective
Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis
Use error budgets to help your team have better discussions and make better data-driven decisions
Build supportive tooling and resources required for an SLO-based approach
Use SLO data to present meaningful reports to leadership and your users”
